Good customer service is welcome in any language! And, in some cases, language interpretation is a right, not a choice.
There are more than 300 languages spoken in the United States. Langwij Finder can be useful in working through the first step with non-English speakers -- identifying the language a person is speaking. The app is specifically designed to assist staff in public agencies and organizations managing programs or offering services where limited English proficient (LEP) persons have a right to equal access and language interpretation. However, in our increasingly multicultural society, Langwij Finder can also assist businesses wishing to improve their relationship with non-English speakers.
Langwij Finder can be a convenient supplement to the language identification posters and “I speak…” cards that are available from language interpretation vendors and government agencies. The app has the advantage of being mobile and can be used in the field where the other language identification tools would be difficult to use. Also, the user can zoom in to enlarge the text for persons with sight impairments.
The user scrolls through the “I speak…” statements in 70+ languages and dialects so a non-English speaking client can point to his or her language.